RoboForex - company news and official support for customers

[RBFX Support]

CopyFX Partner Program Now Available on MT5 Accounts



Dear Clients and Partners,

We are pleased to announce an update – the CopyFX partner program is now fully available on MetaTrader 5!

Previously exclusive to MetaTrader 4 accounts, the CopyFX partner program has expanded its reach, offering traders, investors, and partners the flexibility to choose the platform that best suits their strategies and preferences.

This update opens up new possibilities:

• Traders can now set their partnership conditions directly on MT5. As a trader, you can set your partnership settings in My copying conditions
  
  
• Partners can explore the Traders rating to find and connect with traders offering partnership programs. As a partner, you can find traders who participate in a partnership program in the Traders rating

At CopyFX, we are committed to creating a flexible and rewarding environment for all users. Expanding to MT5 is another significant step in that direction.

Experience CopyFX on MT5 today and take your trading and partnership potential to the next level!

Sincerely,
The RoboForex Team

[RBFX Support]

RoboForex: upcoming changes to the trading schedule (the Juneteenth Holiday in the US)



Dear Clients and Partners,

Holiday: the Juneteenth Holiday in the US
Dates: 19/06/2025 – 20/06/2025

This schedule is for informational purposes and may be subject to further amendments.

MetaTrader 4 / MetaTrader 5 platforms

Schedule for trading on CFDs on US indices (US30Cash, US500Cash, USTECHCash) and CFD on the Japanese index J225Cash

• 19/06/2025 – trading stops at 7:40 PM server time
• 20/06/2025 – trading as usual

Schedule for trading on CFDs on Metals (XAUUSD, XAGUSD, XAUEUR) and CFDs on Oil (Brent, WTI)

• 19/06/2025 – trading stops at 7:40 PM server time
• 20/06/2025 – trading as usual

Schedule for trading on CFDs on US stocks*

• 19/06/2025 – no trading
• 20/06/2025 – trading as usual

Schedule for trading on CFDs on US futures

• 19/06/2025 – trading stops at 7:40 PM server time
• 20/06/2025 – trading as usual

R StocksTrader platform

Schedule for trading on US stocks, ETFs, CFDs on US stocks and ETFs

• 19/06/2025 – no trading
• 20/06/2025 – trading as usual

Schedule for trading on CFDs on US indices (US500, US30, NAS100)

• 19/06/2025 – trading stops at 7:40 PM server time
• 20/06/2025 – trading as usual

Schedule for trading on CFDs on US futures

• 19/06/2025 – trading stops at 7:40 PM server time
• 20/06/2025 – trading as usual

Schedule for trading on CFDs on Metals (XAUUSD, XAUEUR, XAGUSD) and CFDs on Oil (WTI.oil, BRENT.oil)

• 19/06/2025 – trading stops at 7:40 PM server time
• 20/06/2025 – trading as usual

* – available on MT5 only.

Please take note of the above amendments to the trading schedule as you plan your trading activity.

Sincerely,
The RoboForex Team

[RBFX Support]

RoboForex: upcoming changes to the trading schedule (the Independence Day in the US)



Dear Clients and Partners,

Please note the upcoming adjustments to the trading schedule.

Holiday: the Independence Day in the US
Dates: 03/07/2025 – 05/07/2025

This schedule is for informational purposes and may be subject to further amendments.

MetaTrader 4 / MetaTrader 5 platforms

Schedule for trading on CFDs on US indices (US30Cash, US500Cash, USTECHCash) and CFD on the Japanese index J225Cash

• 03/07/2025 – trading stops at 7:40 PM server time
• 04/07/2025 – trading stops at 7:40 PM server time
• 05/07/2025 – trading as usual

Schedule for trading on CFDs on Metals (XAUUSD, XAGUSD, XAUEUR) and CFDs on Oil (Brent, WTI)

• 03/07/2025 – trading stops at 7:40 PM server time
• 04/07/2025 – trading stops at 7:40 PM server time
• 05/07/2025 – trading as usual

Schedule for trading on CFDs on US stocks*

• 03/07/2025 – trading stops at 7:40 PM server time
• 04/07/2025 – no trading
• 05/07/2025 – trading as usual

Schedule for trading on CFDs on US futures

• 03/07/2025 – trading stops at 7:40 PM server time
• 04/07/2025 – trading stops at 7:40 PM server time
• 05/07/2025 – trading as usual

R StocksTrader platform

Schedule for trading on US stocks, ETFs, CFDs on US stocks and ETFs

• 03/07/2025 – trading stops at 7:40 PM server time
• 04/07/2025 – no trading
• 05/07/2025 – trading as usual

Schedule for trading on CFDs on US indices (US500, US30, NAS100)

• 03/07/2025 – trading stops at 7:40 PM server time
• 04/07/2025 – trading stops at 7:40 PM server time
• 05/07/2025 – trading as usual

Schedule for trading on CFDs on US futures

• 03/07/2025 – trading stops at 7:40 PM server time
• 04/07/2025 – trading stops at 7:40 PM server time
• 05/07/2025 – trading as usual

Schedule for trading on CFDs on Metals (XAUUSD, XAGUSD, XAUEUR) and CFDs on Oil (WTI.oil, BRENT.oil)

• 03/07/2025 – trading stops at 7:40 PM server time
• 04/07/2025 – trading stops at 7:40 PM server time
• 05/07/2025 – trading as usual

* – available on MT5 only.

Please take note of the above amendments to the trading schedule as you plan your trading activity.

Sincerely,
The RoboForex Team

[RBFX Support]

Important Update on Demo Accounts Support



Dear Clients and Partners,

To ensure the stable operation of our demo server infrastructure, RoboForex has decided that support for demo accounts will now apply only to accounts opened through the RoboForex Members Area.

• All positions on demo accounts created directly in the terminal will be closed on 27 July 2025.
  
• Prior to that, trading on these accounts will be set to close-only mode starting from 7 July 2025.

Please note that demo accounts opened via RoboForex Members Area will continue to operate as usual and will not be affected by these changes.

Sincerely,
The RoboForex Team

[RBFX Support]

Earn More with the New Partner Loyalty Program



Introducing Our New Loyalty Program for Partners: Rewards for Your Growth

Dear Partner,

We’re delighted to introduce the new Partner Loyalty Program – a unique opportunity to earn additional rewards as your partner network grows. Alongside your regular commission, you can now unlock cash and premium prizes, with the grand reward being a luxury car or $100,000 in cash.

What You Can Earn

• Cash rewards starting from $100
• Top prize: a luxury car (or $100,000 cash equivalent)
• Automatic prizes as soon as you reach a new tier

Key Program Features

• Automatic enrolment: all active partners are eligible
• No time limit: the program runs continuously
• Fast reward payouts: prizes are credited within 10 business days of reaching a tier

How It Works

1. Attract clients and earn partner commissions.
2. Accumulate partner commission to move up the loyalty tiers.
3. Unlock rewards at each tier — from Bronze to Platinum.

Examples:

Reach the Bronze Tier with $1,000 in partner commission and receive a $100 cash reward
Achieve the Platinum Tier and claim a luxury car or $100,000 in cash

Even after you reach the top partner tier (Platinum), the program doesn’t stop – you can continue growing your commission to keep unlocking more rewards.

Learn more about the Partner Loyalty Program.

View the full program terms and the complete list of rewards at website.

Sincerely,
The RoboForex Team

[RBFX Support]

Change in XAUUSD Quotation Format on MetaTrader 5 from 20 October 2025



Dear Clients,

Starting 20 October 2025, the quotation format for the instrument XAUUSD on the MetaTrader 5 platform will change:

• Current format: quoted with three digits after the decimal point (e.g. 3811.520)
• New format: quoted with two digits after the decimal point (e.g. 3811.52)

This update aims to unify market data display across platforms and will not affect your trading conditions or the quality of order execution on any account type.

Please note: if you use trading advisors (EAs), you may need to update their settings and algorithms accordingly before the effective date.

Sincerely,
The RoboForex Team