RoboForex - company news and official support for customers

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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Tue May 17, 2016 1:22 am

Improvement of trading conditions for RoboForex RAMM accounts

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Dear Clients and Partners!

We’re pleased to inform you that RoboForex is improving trading conditions for RAMM accounts. These improvements will expand your opportunities both for copying transactions and for providing your strategies for being copied by others.

Improvement for RAMM accounts:

The list of the trading instruments available for trading has been expanded

The following currency pairs have been added to the ones already being traded:

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Stop & Limit levels have been completely cancelled

From now on, you can place pending orders as close to the current market prices as your trading strategy requires.

Please note that because of the trading conditions changes for RAMM accounts, starting May 23rd 2016 the USDZAR instrument will be no longer supported and available for trading.

Join the RAMM system right now!

Become an Investor, a Trader, or you can be both and, thanks to it,
receive maximum benefits from the platform.

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Sincerely,
RoboForex
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Mon May 23, 2016 12:56 am

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

• 23/05/2016, 8:00 PM - Forecasting The Week Ahead.
• 23/05/2016, 8:00 PM - Follow up Analysis.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Wed May 25, 2016 2:16 am

No overnight commission for RoboForex RAMM accounts

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Dear Clients and Partners!

We're pleased to inform you that starting May 24th 2016, there will be no overnight commission at all for RoboForex RAMM accounts.

Receive the most possible profit from using the platform:

• No swaps are charged for all trading instruments
• No additional commissions and extra charges to spread

This improvement may be relevant to those clients, whose trading strategies are very sensitive to swaps, and those, who are not allowed to trade or invest with swaps because of Sharia laws.

Join the RAMM system right now!
Period of the offer: 24.05 - 22.07.2016

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Sincerely,
RoboForex
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri May 27, 2016 6:24 am

MetaTrader5-based hedge accounts are available for registration

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Dear Clients and Partners!

We’re pleased to inform you about an opportunity to register MetaTrader5-based (MT5) hedge accounts, which allow you to open multiple positions in the same instrument, including oppositely directed ones. You can use the locking option, which is familiar from MetaTrder4 terminal, but in the more powerful and faster platform.

RoboForex is one of the first companies to introduce MetaTrader5 platform with the hedging position accounting system. From now on, our clients can use the locking option with the benefit of all other features of the most advanced trading terminal.

RoboForex representative
Anton Ivanov


Trade in the same way as you do through MetaTrader4 terminal and take
all advantage of the fifth version of the platform!


New position accounting system is already familiar to users, because it’s similar to the one in MetaTarder4 platform. Now, given the traders can use the locking option in MetaTrader5 terminal as well, there are no more barriers for transition to a more advanced trading platform.

MetaTrader5 terminal features:

• Order execution in several transactions.
• Testing trading robots according to the real tick history.
• Multithread testing using MQL5 Cloud Network agents.
• Using robots (advisors) for several trading instruments simultaneously.
• Online chat for communicating with other traders.
• Updated User manual with graphics and videos.
• New trade operation type – closing a position by an opposite one (Close By).
• Combined pending orders (Buy Stop Limit and Sell Stop Limit).
• 21 timeframes.
• Economic calendar.
• MQL-programs execution speed much faster than MT4.
• 64 bit support.

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• If you opened MetaTrader5-based account before this update was released, you will continue trading on the same terms (netting system). To start trading through MT5 terminal with the locking option, you have to open a new trading account and choose the "Hedging system" option.
• Please make sure that the version of your terminal supports the hedging accounting system. The system is supported by MT5 terminal of build 1325 or later. The terminal is updated automatically when it is restarted. In case you have problems updating the terminal, contact our Live Support.

Sincerely,
RoboForex
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri May 27, 2016 11:25 am

Changes in trading schedule on CFD and Metals

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Dear Clients and Partners!

We’re informing you that due to the public holidays in the USA (Memorial Day) and the United Kingdom (Late May Bank Holiday), on May 30th and 31st 2016, XAUUSD, XAGUSD, and CFDs will be traded according to the changed* schedule.

Changes in trading schedule on XAUUSD, XAGUSD, and CFD

• May 30th, 2016 – no trading.
• May 31st, 2016 – trading starts at 10:00 AM server time.

Starting June 1st 2016, the above-mentioned instruments will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity.

* - This schedule is for informational purposes only and may be changed by the provider.

Sincerely,
RoboForex
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Mon May 30, 2016 2:47 am

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

• 30/05/2016, 8:00 PM - Forecasting The Week Ahead.
• 01/06/2016, 8:00 PM - Follow up Analysis.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri Jun 03, 2016 9:35 am

German version of ContestFX website has been launched

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Dear Clients and Partners!

We’re pleased to inform you that in order to expand and strengthen the Company’s influence in the European region, RoboForex has launched the German version of ContestFX website at the following address:

www.contestfx.com/de

The Contest project is very popular as it provides traders with opportunities to test themselves on demo accounts and start trading on the Forex market without investing their own funds. In this new version, German traders will be able to receive all necessary information in their native language and, thanks to this, use opportunities provided by the website as efficiently as possible.

RoboForex (CY) Ltd representative
Juergen Rosswinkel


The number of RoboForex clients in German-speaking countries is constantly increasing, that is why we translate websites of other companies, which are included into RoboForex Group, into the German language as well. We’d like to remind you that German versions of CopyFX and RoboOption websites were launched earlier.

To read more about ContestFX project, visit "Forex traders contest" page of our website.

Sincerely,
RoboForex
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Sat Jun 04, 2016 3:51 am

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

• 06/06/2016, 8:00 PM - Forecasting The Week Ahead.
• 08/06/2016, 8:00 PM - Follow up Analysis.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
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Posts: 758
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Mon Jun 13, 2016 6:02 am

Changes in trading schedule on the GBP instruments

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Dear Clients and Partners!

On June 23rd 2016, the United Kingdom will hold a referendum on Brexit, the country’s exiting the European Union (EU). Therefore, all currency pairs with the British Pound (GBP) might get more volatile, and, as a result, the liquidity might reduce significantly. RoboForex, following the regulator’s recommendations, makes changes in the conditions of trading these instruments in order to decrease risks for the Company’s clients.

Changes in trading schedule on the British Pound (GBP) instruments

From the market opening on June 20th, Monday, and to the market closing on June 24th, Friday, the following restrictions will be applied:

• "Close only" will the only mode for the GBP instruments in MT4 and MT5 platforms. Opening new positions will be unavailable.
• No transactions with the GBP instruments will be allowed in RAMM investment platform.

On June 23rd and 24th 2016, the following changes will be applied to the GBP instruments:

• The leverage for MT4 and MT5 ECN accounts will be 6 times less than the current level.
• The leverage for MT4 and MT5 Standard and Cent accounts will be 20 times less than
the current level.
• The maximum leverage for cTrader accounts will be limited to 1:50 regardless the current level.

On June 27th 2016, all trading conditions will be restored to usual.

We recommend you to modify the number and volume of your open GBP positions in advance, as the above-mentioned changes may result in the significant increase of the margin requirements.

Sincerely,
RoboForex
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Tue Jun 14, 2016 1:10 pm

Quoting rules for CFDs on Oil and stocks will be changed

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Dear Clients and Partners!

We’re informing you that due to the liquidity provider change, quoting rules for CFDs on Oil and stocks will be changed.

CFDs on stocks

June 15th, 2016
The mode for all CFDs on stocks will be changed to "Close Only".

June 30th, 2016
All open positions will be closed at the last market price. Quoting will stop and the instruments will not be available for trading.

CFDs on Oil

June 30th, 2016

After quoting on WTI and Brent stops at 11:15 PM, the following changes will be introduced:

• In the Contract Specifications section, 1 lot will be equal to 1,000 barrels instead of the current value of 100 barrels.
• The minimum lot size will be reduced up to 0.01 (10 barrels).
• All positions on demo accounts will be closed at the last market price.
• All positions on real accounts will be kept open, but modified in proportion to the change of the contract volume.

July 1st, 2016

3:00 AM (server time)
Quoting and trading WTI and Brent will be resumed according to the regular schedule.

Trading stocks with the direct access to the market will be opened on a specialized platform in July.

Sincerely,
RoboForex
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