RoboForex - company news and official support for customers

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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Mon Feb 22, 2016 2:54 am

in cTrader platform

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Dear Clients and Partners!

We’re pleased to inform you that RoboForex has expanded the list of the instruments for cTrader terminal by adding CFDs on stocks and iShares. Now you can vary your investments by adding assets of the global brands and companies such as Apple, Adidas, Volkswagen, Barclays, Facebook, and Tesla Motors to your trading. Investing in these instruments will help you to expand your trading opportunities and find the assets that are the most profitable for you.

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Right now, new symbols are available on the demo-server only, but we’re planning to enable them for real accounts of our clients in the nearest future. More detailed information about new trading opportunities can be found on "Trading CFDs on stocks in cTrader" page.

All you have to do to start trading CFDs on stocks and iShares is to open a cTrader-based ECN-Pro demo account.

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Sincerely,
RoboForex
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Wed Feb 24, 2016 11:31 am

RAMM-accounts from RoboForex: investments with full control of the level of risk

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Dear Clients and Partners!

We’re pleased to inform you that RoboForex, represented by RoboTrade Ltd, offers you an opportunity to trade on RAMM-accounts, a new development in the investment field on the Forex market. RAMM (Risk Allocation Management Model) is an investment model, which is based on the higher risk management and proportional allocation of profit between traders and investors.

After opening a single RoboForex RAMM-account, you can work as both a Trader and an Investor and receive double profit!

The platform for trading on RoboForex RAMM-accounts is available at:

ramm.roboforex.com

Features of the platform:

• Opportunity to choose the maximum acceptable risk, which can not be exceeded in most cases
• Unique mathematical model, which improves profitability of strategies based on the specified risks
• Automatic calculation of the transaction volume helps you to determine the required volume of the transaction and, based on it, build a strategy


Open a RAMM-account in just several steps: go to "Open RAMM-account" page of your Live Account and enter required information.

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You can learn more about the service on "RoboForex RAMM-accounts" page of our website.

In the near future, RAMM-platform webinars will be available as well.
Follow our news!

Please note that right now the service is available to RoboTrade Ltd clients only.

Sincerely,
RoboForex
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Mon Feb 29, 2016 1:42 am

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

• 29/02/2016, 8:00 PM - Forecasting The Week Ahead.
• 02/03/2016, 8:00 PM - Follow up Analysis.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Tue Mar 01, 2016 2:40 am

Highlights of the RoboForex participation in the "iFX EXPO" professional exhibition

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Dear Clients and Partners!

We are pleased to announce that the RoboForex group participated and was the gold sponsor at the "iFX EXPO" professional exhibition, held in Hong Kong in early 2016.

With each passing year, RoboForex expands its presence in the Asian market, and participation in international exhibitions of B2B format of such a high level as "iFX EXPO", is an important step in this direction. Now it is one of the largest professional trade forums for the participants of the industry: technology solution providers, Forex and Binary Options brokers, Introducing Brokers and White Label partners from around the world.

RoboForex head of business development in Asia
Rostislav Prus


At the exhibition, our colleagues talked about the RoboForex affiliate program and prospects of development of a multi-level IB network in Asia, as well as introduced a new service - to connect RoboForex liquidity via FIX protocol.

During the exhibition, we held two free seminars on our investment platforms CopyFX and RAMM:

CopyFX Investment platform

CopyFX Investment platform – a technological service for copying transactions. The main feature of the platform - detailed statistics on the trading results of Traders and investment efficiency of investors. The flexibility of settings allows you to easily analyze the information and choose the most efficient traders. You will be able to make a profit with minimal effort and time by copying Traders or receiving a commission from the investors.

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RAMM investment system (Risk Allocation Management Model)

RAMM (Risk Allocation Management Model) is a completely new direction in the Forex market investments. The RAMM-platform allows investors to instantly set the level of acceptable risk, the limit of which a trader can not exceed, under normal market conditions. The integrated risk management system automatically selects the optimum size of the opening positions without reducing the level of profitability of your investment. Proportional distribution of profits and copying strategies with strictly identical price of execution of orders will allow you to get maximum efficiency from your investment without complicated calculations.

ramm.roboforex.com

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The exhibition this year in Hong Kong, which was attended by over 2 500 people, was the fourth in a row, and in its list of sponsors includes about 75 companies. Thanks to the concluded forum, in just three days, we were able to significantly strengthen and expand business relationships with our Malaysian, Brunei and Korean partners.

RoboForex head of business development in Asia
Rostislav Prus


Photos from iFX EXPO:

Image Image Image Image Image

Sincerely,
RoboForex
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Thu Mar 03, 2016 6:17 am

New WebTrader RoboForex mobile version is launched

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Dear Clients and Partners!

We are glad to tell you that the updated version of the WebTrader platform is completely optimized for convenient and productive trading in all types of mobile devices. This was the result of long and laborious work of RoboForex experts on the interface, design and functionality of the portable version of the terminal. The trading process now will be comfortable even for the small screen resolution and diagonal devices owners, who previously faced some difficulties.

The full list of mobile WebTrader interface abilities:

• Working with all types of MT4 accounts
• The ability to view the current market price and spread size
• View instrument chart, multiple time-frames and chart types support
• The list of open transactions, recent information about account state and the sum of classical and transferable bonuses on it
• Opening and placing all types of orders, including pending ones, setting levels of Take Profit and Stop Loss
• Full history of all account transactions
• List of active bonuses with the possibility of selective cancellation

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webtrader.roboforex.com

Please note that you can transfer from the mobile interface to the full version of WebTrader platform with the help of the icons in the upper right corner of the page.

Sincerely,
RoboForex
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri Mar 04, 2016 10:36 am

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

• 07/03/2016, 8:00 PM - Forecasting The Week Ahead.
• 09/03/2016, 8:00 PM - Follow up Analysis.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
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RoboForex company news and official support for customers

Postby Igreenvodo65 » Mon Mar 07, 2016 3:56 pm

Yes, unfortunately for us the cheated users. Saxo Bank that day was doing his ''job'' as a market maker. They saw that they had a lot of customers with long positions in EUR/CHF, and they had nobody short. Nobody expected the SNB will remove the floor. Then what happened? Saxo Bank bought in the real market long positions, because they were thinking, when the EUR/CHF go up we have to pay to our customers. Then they bough more than the customers positions. And after the EUR/CHF fall they could not cover the long position with only the money that the customers loss, because they loss more money, much more... then now they are trying to collect the money from the customers to finance their self....this is pathetic...

All the World must know it. Saxo Bank is in a very difficult financial situation. Around 30 of their customers were long in Eur/Chf, and now they will loss their customers but they prefer it and they want to take money from them. They re-
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Mon Mar 14, 2016 12:38 am

Changes in trading schedule on currency pairs and metals

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Dear Clients and Partners!

We’re informing you that on March 13th 2016, the USA will transfer to the daylight saving time. European countries will switch to the summer time on March 27th 2016. Thereby, there will be some minor changes to the trading schedule*.

From March 13th to 25th 2016, trading on some instruments will be opened and closed 1 hour earlier (server time) than now. From March 28th to October 28th 2016, trading on the same instruments will be available within the operating range of the contract specifications.

Trading schedule on metals:

XAUUSD

• From March 13th to 25th, 2016:
12:01 AM to 10:59 PM (EET)
• From March 28th to October 28th, 2016:
1:01 AM to 11:59 PM (EEST)

XAGUSD

• From March 13th to 25th, 2016:
12:01 AM to 10:59 PM (EET)
• From March 28th to October 28th, 2016:
1:01 AM to 11:59 PM (EEST)

Trading schedule on CFDs:

CFDs on American indices

• From March 13th to 25th, 2016:
12:00 AM to 10:15 PM (EET)
• From March 28th to October 28th, 2016:
1:00 AM to 11:15 PM (EEST)

CFDs on Oil (Brent and WTI)
• From March 13th to 25th, 2016:
2:00 AM to 10:15 PM (EET)
• From March 28th to October 28th, 2016:
3:00 AM to 11:15 PM (EEST)

CFDs on American stocks

• From March 13th to 25th, 2016:
3:30 PM to 10:00 PM (EET)
• From March 28th to October 28th, 2016:
4:30 PM to 11:00 PM (EEST)

Trading schedule on currency pairs:

USDRUB [COLOR=red]**[/COLOR]

• From March 13th to 25th, 2016:
09:00 AM to 6:00 PM (EET)
• From March 28th to October 28th, 2016:
10:00 AM to 7:00 PM (EEST)

We’d like to pay your attention that on March 18th and 25th 2016, trading on all instruments will be closed at 11:00 PM server time.

One should also take into account that when some trading servers transfer to Eastern European Summer Time (EEST = UTC+3) on March 28th 2016, some clients may experience problems because of the difference between the server time and their local time.

Please, take into account these changes in schedule when planning your trading activity.
* - This schedule is for informational purposes only and may be changed.
** - The schedule may be changed in case the bill about switching to DST (daylight saving time) in Russia is approved.

Sincerely,
RoboForex
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Mon Mar 14, 2016 1:24 am

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

• 14/03/2016, 8:00 PM - Forecasting The Week Ahead.
• 16/03/2016, 8:00 PM - Follow up Analysis.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Thu Mar 17, 2016 5:50 am

Opportunity to transfer funds in national currencies via NETELLER and Skrill

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Dear Clients and Partners!

We’re pleased to inform you that the list of the national currencies for depositing funds to and withdrawing them from trading accounts has been expanded. From now on, you can use NETELLER and Skrill payment systems to transfer funds in Indian rupee (INR), Malaysian ringgit (MYR), UAE dirham (AED), and Polish zloty (PLN).

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You can learn more about payment conditions from NETELLER and Skrill systems in "Deposit/Withdrawal" section of our website.

Sincerely,
RoboForex
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