RoboForex - company news and official support for customers

Forex broker related topics and discussions

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri Mar 08, 2019 7:19 am

RoboForex: changes in trading schedule (switch to Daylight Saving Time)

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Dear Clients and Partners,

We’re informing you that on March 10th 2019, the USA will transfer to the daylight saving time, European countries will switch to the summer time on March 31st 2019. Thereby, there will be some changes to the trading schedule*.

RoboForex
Trading schedule on metals (XAUUSD, XAGUSD)
  • From March 11th to 29th 2019, trading on metals will be opened and closed 1 hour earlier than usual (server time).
    Trading session (server time): 12:02 AM - 10:59 PM.
  • Starting April 1st 2019, trading on metals will be available within the operating range of the contract specifications.
Trading schedule on CFD on US indices
  • From March 11th to 29th 2019, trading on CFD on US indices will be opened and closed 1 hour earlier than usual (server time).
    Trading session (server time): 2:00 AM - 10:15 PM.
  • Starting April 1st 2019, trading on CFD on US indices will be available within the operating range of the contract specifications.
Trading schedule on CFD on oil (Brent and WTI)
  • From March 11th to 29th 2019, trading on CFD on oil will be opened and closed 1 hour earlier than usual (server time).
    Trading session (server time): 2:00 AM - 10:15 PM.
  • Starting April 1st 2019, trading on CFD on oil will be available within the operating range of the contract specifications.
Trading schedule on CFD on American stocks
  • From March 11th to 29th 2019, trading on CFD on American stocks will be opened and closed 1 hour earlier than usual (server time).
    Trading session (server time): 3:30 PM - 10:00 PM.
  • Starting April 1st 2019, trading on CFD on American stocks will be available within the operating range of the contract specifications.
Trading schedule on the USDRUB currency pair
  • Starting April 1st 2019, trading on the USDRUB currency pair will be opened and closed according to a new schedule.
    Trading session (server time): 10:00 AM - 6:30 PM.
Please, note, that on March 15th, 22nd, and 29th 2019, trading on all instruments will be closed at 11:00 PM server time.

R Trader
Trading schedule on American stocks, indices, and ETFs
  • From March 11th to 29th 2019, trading will be opened and closed 1 hour earlier than usual (server time).
Trading session (server time):
  • US stocks: 3:30 PM - 10:00 PM.
  • US indices: 9:00 AM - 10:00 PM.
  • Starting April 1st 2019, trading will be available within the operating range of the contract specifications.
Trading schedule on Forex currency pairs
  • On March 15th, 22nd, and 29th 2019, trading on currency pairs will be closed at 11:00 PM server time.
Please, take into account these changes in schedule when planning your trading activity.
* – This schedule is for informational purposes only and may be changed.

Sincerely,
RoboForex team
RBFX Support
 
Posts: 700
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri Mar 29, 2019 2:45 am

RoboForex changes conditions for working on demo accounts with fixed spreads

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Dear Clients and Partners,

following the optimization of trading conditions on Standard accounts with fixed spreads, starting April 8th 2019, the principle of operation on demo accounts with fixed spreads will be changed.

All active "Demo Fix" and "Demo ECN-FixSpread" accounts will be switched to floating spreads along with Market Execution mode, while the list of instruments and the number of digits in quotes will be the same as on "Demo ECN-Pro" accounts.

Please note that the instruments' tickers will also be changed. All opened positions and pending orders on such types of accounts will be transferred to the corresponding instruments with new tickers. If you use Expert advisors in your trading, you may need to restart them.


In case you still have any questions relating to the upcoming changes, contact our Live Support in any way that is convenient for you.

Sincerely,
RoboForex team
RBFX Support
 
Posts: 700
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Wed Apr 17, 2019 1:00 am

RoboForex continues improving working conditions for its trading accounts

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Dear Clients and Partners,

Starting May 13th 2019, RoboForex changes the principle of operation on Cent accounts with fixed spreads as a part of trading conditions improvement procedure.

All existing "Fix-Cent" accounts will be switched to floating spreads along with Market Execution mode, while the list of instruments and the number of digits in quotes will be the same as on "Pro-Cent" accounts.

After all improvement procedures are complete, the following account types will be available to RoboForex clients:

Pro-Cent
Test your strategies and Expert Advisors with minimum investments.

Pro-Standard
Reliable choice for beginners and experienced traders.

ECN-Pro
Low spreads and some of the best conditions for professionals.

Prime
Premium accounts with low commission for large investments.

R Trader
9,400 instruments, including CFDs on stocks and indices, ETFs, Forex, and Cryptocurrencies.

RAMM
An account for working with a new generation investment platform.

In case you still have any questions relating to the upcoming changes, contact our Live Support in any way that is convenient for you.

Sincerely,
RoboForex team
RBFX Support
 
Posts: 700
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Wed Apr 17, 2019 3:16 am

RoboForex: changes in trading schedule (Easter holidays)

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Dear Clients and Partners,

We’re informing you that due to the Easter holidays in the USA and the European countries, Catholic Good Friday and Easter Monday, there will be some changes to the trading schedule*.

RoboForex
Trading schedule on metals (XAUUSD and XAGUSD), US indices (US500Cash, USTECHCash, US30Cash), and CFDs on oil (WTI, Brent)
  • April 19th, 2019 – no trading.
  • April 22nd, 2019 – trading starts as usual.
Trading schedule on CFDs on US Stocks
  • April 19th, 2019 – no trading.
  • April 22nd, 2019 – trading starts as usual.
Trading schedule on CFDs on the DAX index (DE30Cash)
  • April 19th, 2019 – no trading.
  • April 22nd, 2019 – no trading.
  • April 23rd, 2019 – trading starts as usual.
R Trader
Trading schedule on US stocks and ETFs
  • April 19th 2019 – no trading.
  • April 22nd, 2019 – trading starts as usual.
Trading schedule on CFDs on US stocks
  • April 19th, 2019 – no trading.
  • April 22nd, 2019 – trading starts as usual.
Trading schedule on EU stocks (XETRA, LSE, SIX)
  • April 19th, 2019 – no trading.
  • April 22nd, 2019 – no trading.
  • April 23rd, 2019 – trading starts as usual.
Trading schedule on CFDs on US indices (US500, US30, NAS100)
  • April 19th, 2019 – no trading.
  • April 22nd, 2019 – trading starts as usual.
Trading schedule on CFDs on EU indices (GER30, FRA40, UK100, SPA35)
  • April 19th, 2019 – no trading.
  • April 22nd, 2019 – no trading.
  • April 23rd, 2019 – trading starts as usual.
Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed by the provider.

Sincerely,
RoboForex team
RBFX Support
 
Posts: 700
Joined: Wed Feb 13, 2013 2:55 am

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