RoboForex - company news and official support for customers

Forex broker related topics and discussions

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Thu Oct 31, 2013 2:11 pm

RoboForex is a participant of "Money Fair 2013" exhibition

Dear Clients and Partners!

From November 22nd to 24th, 2013, “Money Fair 2013” exhibition will be held in "Shanghai Exhibition Center" (China). The RoboForex Company will be among the participants, who are represented by many large companies in this field.

"Money Fair" is an annual field-specified exhibition, which attracts to Shanghai the elite of the world’s financial industry. This year, the event is expected to have more than 150,000 visitors. The organizers of the exhibition are planning an ambitious program consisting of a variety of interesting lectures held by the leading brokerage Forex companies, as well as many master classes and seminars from the recognized professionals of financial markets.

Participation in "Money Fair 2013" will be one more step for RoboForex to strengthen our positions in Asian Forex market, giving a boost to the dynamic development of the Company.

Sincerely,
RoboForex


Shanghai International Money Fair (Money Fair) was first launched in 2003 and since then has become the largest personal and corporate finance service expo in China. After 10 years’ successful exhibition, it has won great reputation from the finance industry and visitors, being praised as "The most influenced money show in China" and "The finance flag for Shanghai".
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Sun Nov 03, 2013 7:44 am

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

4/11/2013, 22:00 - Forecasting The Week Ahead.
5/11/2013, 15:00 - Market logic. Part 2.
6/11/2013, 22:00 - Follow up Analysis.
7/11/2013, 15:00 - Self-coaching for traders. Part 4.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Sat Nov 09, 2013 3:54 am

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

11/11/2013, 22:00 - Follow up Analysis.
12/11/2013, 15:00 - Market profile.
13/11/2013, 22:00 - Market Correlations.
14/11/2013, 15:00 - Price action and indicators.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
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Posts: 707
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Tue Nov 12, 2013 2:14 pm

RoboForex is a winner of Global Brands Awards 2013 award

Dear Clients and Partners!

RoboForex has become a laureate of international “Global Brands Awards” award, held by the magazine with the same name, winning the award in the category "Best Retail Forex Brand Russia & CIS 2013".

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The main goal of Global Brands Awards is to assess high level of services, efficiency, and success of the companies in different fields and different regions. Awards are given to those organizations and firms, which are considered to be the most successful in their development.

Receiving this award is another sign that the Company is becoming more and more known and popular in Russia and CIS countries – the regions, which are considered top-priority for RoboForex development. We’re very glad that innovations and services we provide our clients with have been recognized by Global Brands Awards jury.

You can read more about other awards received by RoboForex in "Awards" section.

Sincerely,
RoboForex


Global Brands magazine is one of the leading organizations, which provides quality information and analytics about world’s largest brands in different fields. Magazine staff consists only of top-ranked specialists. Global Brands Awards are given to the leading companies, which strive to strengthen their positions in their regions by providing clients with the best possible services.
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Wed Nov 13, 2013 2:54 pm

New way to withdraw funds for RoboForex's clients

Dear Clients and Partners!

The RoboForex Company is pleased to inform you that from now on, those clients who deposited their trading accounts by means of bank cards via PayOnline System, can withdraw their funds using Bank Transfer. However, the following conditions must be met:

Client must pass the verification.
Full name of the owner of Live Account must match full name of the holder of the card, which was used to deposit trading account.

Sincerely,
RoboForex
RBFX Support
 
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Mon Nov 18, 2013 3:22 am

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

18/11/2013, 22:00 - RSI Implications.
20/11/2013, 22:00 - Forecasting The Week Ahead.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
RBFX Support
 
Posts: 707
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Mon Nov 18, 2013 5:18 am

RoboForex is launching Arabic version of the website

Dear Clients and Partners!

The development of any company directly depends on the systematic improvement and expansion of its activity filed by covering new areas and territories. RoboForex, a dynamically developing company, is not an exception and is launching Arabic language version of its official website due to the expansion of the Company’s presence in Arab countries:

www.roboforex.ae

This event is a very important milestone in establishing strong and mutually respecting relationship with the clients from Arab countries. We are sure that the high level and wide choice of the services provided by our Company will help us to gain recognition from the clients form the countries of Arabic region.

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
RBFX Support
 
Posts: 707
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Tue Nov 19, 2013 5:35 am

Take control over your Live Account

Dear Clients and Partners!

In order to keep your funds safe and prevent your Live Account from being accessed illegally, we recommend you to enable the following free-of-charge services:


  • Sending SMS message with the code to confirm your applications for funds transfer of withdrawal.
  • Sending SMS message with the code to confirm your login to Live Account.
  • Sending SMS message about login to your Live Account.

By choosing one or several of these services, you can protect your trading account from unauthorized access. If you choose the whole set of services, no intruder will be able to steal the funds from your trading account, even if he knows all your passwords and has an access to your E-mail.

The RoboForex Company highly advises its clients to enable the service, which sends SMS message with the code to confirm your login to Live Account, as it will prevent any outsiders from getting access to your Live Account. Each time somebody attempts to login to your Live Account, you will receive SMS message with the confirmation code. To enable the necessary services, you have to choose them in "SMS verification" section of your Live Account.

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To confirm the service, you will receive an E-mail with the check code.

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The service will be enabled after you enter the correct check code.

To read more detailed information, visit "Instructions how to pass SMS verification" section of our website.

Please, note that these services are only available for those clients, who passed SMS verification, which takes about 5 minutes.

More detailed information about how to protect your Live Account can be found in "Security of your money".

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
RBFX Support
 
Posts: 707
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri Nov 22, 2013 6:44 am

Changes in trading schedule on Metals

Dear Clients!

We’re informing you that due to the public holiday in the USA, Thanksgiving Day, XAU/USD and XAG/USD will be traded according to the following schedule:

November 27 th, 2013 - trading stops at 5:30 p.m. server time
November 28 th, 2013 - no trading
November 29 th, 2013 - trading starts at 9 a.m. server time

After November 29 th, 2013, the above-mentioned instruments will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity.

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
RBFX Support
 
Posts: 707
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Sat Nov 23, 2013 10:46 am

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

25/11/2013, 10:00 PM - Follow up Analysis.
26/11/2013, 3:00 PM - Momentum trading.
27/11/2013, 10:00 PM - Market Correlations.
28/11/2013, 3:00 PM - Swing trading Forex.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
RBFX Support
 
Posts: 707
Joined: Wed Feb 13, 2013 2:55 am

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