RoboForex - company news and official support for customers

Forex broker related topics and discussions

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Sun Dec 22, 2013 10:16 am

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

23/12/2013, 10:00 PM - Follow up Analysis.
24/12/2013, 3:00 PM - Unconventional fundamental analysis.
25/12/2013, 10:00 PM - 3 Drive Formations.
26/12/2013, 3:00 PM - Price action and indicators.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Mon Dec 23, 2013 4:47 pm

RoboForex (CY) Ltd website starts operating

Dear Clients and Partners!

The RoboForex Company is pleased to inform you about new step in the development of RoboForex Group – launching of RoboForex (CY) Ltd website, which is available at:

www.robofx.com

RoboForex (CY) Ltd has Cyprus Securities and Exchange Commission (CySEC) license number 191/13, which allows to carry out brokerage activity being an intermediary on financial markets (including MiFID), receive and transmit clients orders in relation to one or more financial instruments, and execute these orders on behalf of clients.

RoboForex (CY) Ltd is determined to provide both professional traders and legal entities with quality services and advanced technological capabilities. The advantages offered by RoboForex (CY) Ltd are the following:


  • European regulation ensuring safety and transparency of all provided services.
  • STP license. Agent operation scheme, where there is no conflict of interest between the Company and its client, because all clients’ orders are automatically sent by the Company to interbank market.
  • Favorable trading conditions: narrow spread, low commission, direct access to interbank liquidity (provided by CitiBank, SaxoBank, Sucden Financial), trading by means of expert advisors.
  • Brokerage companies can have access to STP-gateway between MetaTrader4 servers, developed by the MetaQuotes Company. The gateway is by default integrated in every MetaTrader4 server, which makes configuring and operation of the platform much easier.
  • Technological excellence: Bridge algorithm developed by our Company, which enables Non Dealing Desk mode for execution of client’s orders in the shortest time possible.
  • The most accurate and up-to-date analytical information from Trading Central, economic events calendar from FXStreet.
  • Line of MetaTrder4 trading terminals.

To learn more detailed information about RoboForex (CY) Ltd, please visit its official website.

Sincerely,
RoboForex


RoboForex (CY) Ltd is affiliated with RoboForex Group and officially registered in the Republic of Cyprus, authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC), license 191/13. This type of license gives the right to provide investment and ancillary services using a wide range of financial instruments, including transferable securities, units in collective investment undertakings, money-market instruments, and others.
RBFX Support
 
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri Dec 27, 2013 11:11 am

New rules to verify your Live Account

Dear Clients and Partners!

The RoboForex Company has made important changes to the rules for passing passport and address verification of your Live Account, which are intended to simplify the verification procedure.

From now on, you can provide the copy of the confirming document both as a scanned image and/or as a photograph shot by means of digital camera or mobile phone. In "Security of Your Money" section of our website, you can find detailed instructions how to:


In order to pass the passport verification, the client has to provide the copy of his/her international passport. In case the client doesn’t have international passport, it is possible to verify Live Account using national passport, ID card, or driving license.

What is the verification of Live Account:

Verification of Live Account is a documentary confirmation of your personal information. It consists of the passport verification (a documentary confirmation of your identity) and address verification (a documentary confirmation of your actual residence or address). After passing the complete verification, clients receive several excusive advantages, such as:

  • 50% Bonus for the first deposit.
  • Deposit Bonus up to 25% for MT5 accounts.
  • Fast processing of your deposit/withdrawal applications.
  • Personal remote VPS-server.
  • Depositing your trading accounts via Bank Transfer and PayPal payment system.

To learn more about these and other advantages of the complete verification, please visit "Verified Client" section of our website.

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
RBFX Support
 
Posts: 737
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Sat Dec 28, 2013 9:16 am

Renewed ContestFX project

Dear Traders!

It’s been almost a year since we’d launched ContestFX project. During this time, more than 10,000 traders took part in exciting competitions on RoboForex demo accounts. On New Year’s Eve 2014, we decided to give all our contestants a gift – new design of ContestFX project!

Over this period ContestFX has developed a lot, now it has its own regular audience. And finally, on New Year's eve the site of the project has moved to its own domain. Our new address is easy to remember -

www.contestfx.com

New version of the contest website includes:


  • New design. More attractive and informative.
  • E-mail notification system. From now on, you will be informed in advance about the next competition the contest you’re interested in.
  • Participant personal card. Includes all information about the results of each competition you took part in.

New website is offering the contests, which are already known to traders:


  • "Trade Day" - incredibly gambling and dynamic contest, which lasts 24 hours.
  • "Forex Nostradamus" - daily contest of analytical forecasts.
  • "KingSize" - two-hour exciting contest for cTrader platform.
  • "Demo Forex" - monthly contest for true professionals of Forex trading.
  • "CopyFX: signal providers" - long-term contest for managers in CopyFX system.

We’ve made ContestFX project convenient and accessible for all participants, who’d like to fell the excitement and test their luck. There’s no need to wait for the next competition, you can join any contest right now. Become the best and earn real money to start trading on Forex market today! The password for your access to success is simple - ContestFX.

Sincerely,
RoboForex


ContestFX is contest project of a new type, which gives traders many opportunities for self-realization. Without any initial investments, they may trade on demo accounts and win real money prizes. The project includes several contests of different duration and themes, which can attract attention and interest of any trader. Prize money received by the winners can be used to continue trading or can be withdrawn as profit.
RBFX Support
 
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Thu Jan 09, 2014 11:56 am

Depositing your account via NETELLER

Dear Clients and Partners!

We’re pleased to inform you about a new way to deposit your trading accounts, the NETELLER electronic wallet.

NETELLER is a fast, simple, and reliable way to transfer funds online. The NETELLER system provides its services in more than 200 countries all over the world. When using the NETELLER payment system, you can be sure that your funds are secure and will be transferred to your account almost instantly.

Please, note that no commission is charged when you deposit your trading accounts via any of the payment systems available in "Deposit / Withdrawal" section of our website.

To read the detailed instructions how to deposit your trading account via NETELLER, visit "NETELLER" section of our website.

Sincerely,
RoboForex


The NETELLER payment system was founded in 1999 and owned by the British financial organization Optimal Payments PLC. The system is regulated by FSA (Financial Service Authorities) of the United Kingdom. NETELLER provides multi-functional electronic wallets, which can be used to manage your funds and pay for different services online.
RBFX Support
 
Posts: 737
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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Sat Jan 11, 2014 12:45 pm

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

13/01/2014, 10:00 PM - RSI Implications.
14/01/2014, 3:00 PM - Effective price action patterns.
15/01/2014, 10:00 PM - Forecasting The Week Ahead.
16/01/2014, 3:00 PM - Mind of a winning trader. Part II.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
RBFX Support
 
Posts: 737
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Tue Jan 14, 2014 12:52 pm

RoboForex: the year of 2013 in review

Dear Clients and Partners!

The end of the year is always the time when everybody reviews the outgoing year. It’s safe to say that for the RoboForex Company the year of 2013 was a period of speedy progress, ambitious projects, and high achievements.

We’ve introduced many new services, improved trading conditions offered to our clients, and, as a result of this, received several prestigious international awards for good achievements in Forex industry.

Regulated broker in the RoboForex group

In 2013, RoboForex (CY) Ltd officially received the Cyprus Securities and Exchange Commission (CySEC) license (No. 191/13), which means that the Company follows all requirements of the financial regulator. On September 12th, 2013, the received license was successfully activated, thus allowing the Company to start operating in the countries of European Union and more than 100 countries all over the world. In the middle of December, traders were presented with the RoboForex (CY) Ltd official website, where new clients could open their first trading accounts at the Company.

ContestFX contest project

As it turned out, the contests offered by our Company are in high demand, that’s why we decided not only to start a new project dedicated to them, but launched a special website for the project in December 2013. Now the project has its own domain and several new services.

During this year, more than 10,000 traders took part in exciting competitions. The total amount of prize money received by the winners is more than 90,000 USD.

Direct brokerage services – key results

However, our activity involved not only the above-mentioned directions for the development. Each client of the Company can assess our efforts and compare how the quality of almost all our services have improved over the last year. Among the innovations of 2013, the most important are the following:


  • New trading platforms: Currenex Viking Trader and cTrader.
  • We cancelled requirements to minimum deposit and decreased the commission for ECN accounts.
  • We made the complete verification procedure much easier and introduced several additional advantages for verified clients.
  • Package of services to increase the safety level of your funds and Live Account. It includes SMS confirmation of your applications for funds transfer or withdrawal and login to Live Account, SMS notification about login to your Live Account.
  • New ways to deposit trading accounts: PayPal, NETELLER. Still no commission is charged when you deposit your trading accounts via any of the payment systems available in "Deposit / Withdrawal" section of our website.
  • Updated economic calendar: more convenient and informative.
  • Participation in prestigious international exhibitions: "Mena Forex Show" in Dubai (UAE), "Money Fair" in Shanghai, "Online Trading Expo" in Shenzhen (both China).
  • Prestigious awards: "Best Retail Forex Brand Russia & CIS" from Global Brands, "Best Execution Broker, Eastern Europe" at "Exchanges & Brokers Awards 2013" exhibition, "Best Retail Forex Broker" at "Online Trading Expo".

But the main result for us is that the clients’ trust in our Company is growing, because the number of accounts they open increases every day. We really appreciate it and promise our clients and partners to continue developing and improving our services during 2014.

New Year – new success!

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
RBFX Support
 
Posts: 737
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri Jan 17, 2014 7:49 am

Changes in trading schedule on Metals

Dear Clients!

We’re informing you that due to the public holiday in the USA, Martin Luther King Jr. Day, XAUUSD and XAGUSD will be traded according to the following schedule:

January 20 th, 2014 - no trading.
January 21 st, 2014 - trading starts at 9 a.m. server time.

Starting January 22 nd, 2014, the above-mentioned instruments will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity.

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
RBFX Support
 
Posts: 737
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Sun Jan 19, 2014 2:48 pm

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

20/01/2014, 10:00 PM - 3 Drive Formations.
21/01/2014, 3:00 PM - Unconventional fundamental analysis.
22/01/2014, 10:00 PM - Follow up Analysis.
23/01/2014, 3:00 PM - Powerful price action patterns. Part II.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
RBFX Support
 
Posts: 737
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Sun Jan 26, 2014 10:59 am

RoboForex webinars during the next week

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

27/01/2014, 10:00 PM - Forecasting The Week Ahead.
28/01/2014, 3:00 PM - Self-coaching for traders.
29/01/2014, 10:00 PM - RSI Implications.
30/01/2014, 3:00 PM - Price action and indicators.

You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex


RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.
RBFX Support
 
Posts: 737
Joined: Wed Feb 13, 2013 2:55 am

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