RoboForex - company news and official support for customers

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RoboForex - company news and official support for customers

Postby RBFX Support » Tue Feb 26, 2013 8:10 am

Dear traders!

RoboForex Company welcomes You , and is happy to inform you about our thread on this website, which contains the official support for our customers. Here we are going to post top news and announcements, information on our special offers and help of our customer service representatives.

Our main advantages are: the fastest order execution based on STP technology, the wide range of trading tools, the different account types and the great list of payment systems for cash replenishment or withdrawal. The company has FSP and FSCL licenses which proves the legitimacy of the providing services and guarantees the professional level of customer service and safety of the investment assets.

RoboForex Company is offering the following trading conditions:

- Minimal spread of 0 pips
- Leverage up to 1:500
- Minimal lot size of 0.01
- Floating Spread / Fixed spread
- Instant execution / Market execution
- 4th and 5th decimal price quotes
- Level II Quotes and OneClickTrading
- Expert advisors trading is enabled
- Liquidity from Currenex

- MetaTrader4, MetaTrader5 trading platforms
- NDD & STP dealing technologies
- Over 200 trading instruments
- Deposit currency USD / EUR
- Deposit bonus up to 25%
- Up to 4.5% annual interest rate on the available funds
- ECN accounts with leverage up to 1:200
- 5 Level of the affiliate program
- Forex Micro Pro and Fix accounts

We wish you a successful trade and invite you to cooperate with us.

Sincerely, RoboForex
RBFX Support
 
Posts: 680
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Wed Mar 06, 2013 12:51 pm

cTrader ECN platform

Dear Clients and Partners!


Always trying to maintain the quality of its services on the highest technological level, RoboForex is launching a new terminal for ECN-accounts, cTrader trading platform. With much more improved user settings, this new trading platform is meant to replace PowerTrader.

cTrader trading platform is based on the NDD (Non Dealing Desk), technology, which enables Direct Market Access (DMA). This technology includes no dealers, re-quotes, or any delays in order execution, and guarantees clients’ order execution in the STP mode.

Almost instant order execution due to the STP technology, a wide range of functional capabilities, together with simplicity and usability will provide our clients with an excellent opportunity to operate their ECN-accounts at RoboForex as efficiently as possible.

More detailed information can be found in the correspoding section of our website, "cTrader platform".

Join those who are already using this new trading platform and experience its advantages!

Image Image Image

Sincerely,
RoboForex
RBFX Support
 
Posts: 680
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri Mar 15, 2013 7:33 am

DST (Daylight Saving Time) begins

Dear Clients and Partners!

We remind you that on March 11th, 2013 , the USA will transfer to the daylight saving time. European countries will switch to the summer time on April 1st, 2013. Thereby, there will be some minor changes to the trading schedule:

Metals
From March 11th to March 31st, 2013, trade on metals will be opened and closed 1 hour earlier on server time. Trading server time: 00:00-23:00.

From April 1st to October 27th, 2013, trade on metals will be available within the operating range of the contract specifications. Trading server time: 01:00-00:00.

Currencies
On March 15th, 22th and 29th, 2013, trading will be stopped at 23:00 server time (01:00 GMT)

Sincerely,
RoboForex
RBFX Support
 
Posts: 680
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Mon Mar 18, 2013 4:43 am

ContestFX project: impressive results.

Dear Traders!

It’s been a month since we started an international contest project called ContestFX. We’d like to remind you that the main purpose of the project is to provide the traders with an opportunity to improve their trading skills by taking part in different demo account competitions.

Since the day the project was launched, more than 3,000 traders form more than 40 countries have taken part in our contests. The maximum balance of the winner of the 24th “Demo Forex” competition was $2,077,560 (initial deposit is $20,000), and the initial capital of the winner of the 27th “MegaLot” competition was increased (it’s really hard to believe) 92 times, from 1,000 to 91,931,500 USD in just 24 hours!

The winners and runners-up of our contests receive real prize money transferred to their trading accounts, which can be used for trading and gaining profit at the international Forex market. A unique technological solution requires a single trading account for all contests and allows you to join any competition just by making a single mouse click at any time.

A large variety of different contests, simplicity of joining any competition, and exciting impressions from the combination of thrills, chills and cold math – you can experience all of these right now! The password for luck hunters is simple – ContestFX.

Sincerely,
RoboForex
RBFX Support
 
Posts: 680
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Thu Mar 21, 2013 11:21 am

RoboForex – Best Execution Broker, Eastern Europe

Dear Clients and Partners!

RoboForex, one of the fastest-growing international ECN Forex brokers, is proud to announce that it’s been awarded the "Best Execution Broker, Eastern Europe" by the prestigious World Finance Magazine. The “Exchanges & Brokers Awards” Award honors the top performing Brokers by region.

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We are delighted to have won the Award for Best Execution Broker as it recognizes the excellence of our offering and its relevance to today's private investor’s expectations. The award reflects the success of the company’s primary dedication to technology enhancement. Our clients are extremely satisfied with the superior speed of execution that we provide and we are proud to receive this award from the World Finance magazine.

Sincerely,
RoboForex
RBFX Support
 
Posts: 680
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri Mar 22, 2013 10:26 am

Deposit bonus limit is increased

Dear Clients and Partners!

Hereby we’re informing you that today the RoboForex Company has started a new offer as a part of “Deposit Bonus” program, which will last until May 1st, 2013. The conditions of the offer are the following:

  • The maximum amount of bonuses, which can be received by a client to a single trading account, is increased up to 10,000 USD / 7,500 EUR.
  • The maximum amount of bonuses, which can be received by a client to all his trading accounts, is increased up to 20,000 USD / 15,000 EUR.

Pay your attention that all bonuses, received during the period of the offer, will not be cancelled after the offer is over, even if the total sum exceeds the usual limit.

Hurry to join the offer until it’s over and benefit from the new increased limits for spring bonuses!

Sincerely,
RoboForex
RBFX Support
 
Posts: 680
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Wed Mar 27, 2013 5:36 am

Trading on cTrader is more accessible now

Dear Clients and Partners!

Starting March 26th, 2013, the RoboForex Company offers you an excellent opportunity to learn more about and test the potential of cTrader ECN platform on more favorable conditions:

- The limit for a minimum deposit of $1,000 is cancelled.
- The commission (for trading volume of $1,000,000) is decreased from $30 to $20 for the period of two months.

Now all our clients and partners have a great opportunity to try cTrader terminal and evaluate its advantages without extra financial expenses.

Sincerely,
RoboForex
RBFX Support
 
Posts: 680
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Thu Mar 28, 2013 6:38 am

Autochartist, an effective service for technical analysis

Dear Clients and Partners!

We are pleased to inform you about a new section in your RoboForex Live Account - "Autochartist". Now all those, who prefer technical analysis, have an excellent opportunity to use a new service of expanded analysis of market situation, which may help both professional and beginner traders to improve their trading strategies.

Autochartist can analyze several parameters of the current market situation at the same time, identifying different patterns displayed at the price charts. Due to the daily updating section of technical analysis, this new service will be an excellent tutorial for beginners to learn more about graphical patterns, help them to get the idea how to use them, and apply this knowledge practically.

Sincerely,
RoboForex
RBFX Support
 
Posts: 680
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Mon Apr 01, 2013 1:20 pm

RoboForex webinars during the week
 
Dear traders!
 
The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!
 
02.04.2013, 9 am GMT  The mind of a winning trader. Webinar about psychology of winning trader. How do professionals treat their trading? What they believe in? What is more important - entry versus risk management? How to improve your results, what tools to use to monitor your trading?
 
REGISTRATION
 
 
04.04.2013, 9 am GMT  Top down analysis. Trader's homework. In this webinar we will uncover process of preparation to trading day. Is market trending or balancing? What key levels we should be aware of? What scenarios are in play right now, what can be anticipated in nearest future?
 
REGISTRATION
 
 
09.04.2013, 9 am GMT Powerful price action patterns. Part I. Candlestick and bar patterns that help us understand recent price action and anticipate futher market dynamics. Will prices continue growing or falling? Will it rotate near achieved levels? Entry and exit teqniques.
 
REGISTRATION
 
 
11.04.2013, 9 am GMT  Powerful price action patterns. Part II. In this webinar we will continue our chart studies in order to understand what market really does and how to build profitable trading around it. Entry and exit techniques, patterns of continuation and reversal.
 
REGISTRATION
 
 
To take part in our webinars you have to register (registration is free of charge). In case of successful registration, you will receive an email message with a notification.
 
Sincerely,
RoboForex
RBFX Support
 
Posts: 680
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri Apr 05, 2013 1:33 pm

Partner Agreement has been modified

Dear Partners!

Hereby we notify you that a new version of the Partner Agreement comes into effect. The changes are effective as of April 10th, 2013.

The previous version has been structurally changed and now your participation in “Agent” and “Webmaster” affiliate programs is regulated by a single Partner Agreement.

Several articles of the Agreement have been changed, among which we’d like to pay your attention to a considerable reduction of minimum requirements for “Expert” and “VIP” levels of “Webmaster” affiliate program (articles 2.7 and 2.8 of the Partner Agreement). Thus, the requirements for trading volume for “Expert” level have been decreased by 5 times, up to 100 lots per month! In addition to the improved conditions, we’d also introduced a new convenient feature in your Live Account, which will show your affiliate statistics and how much you must improve in order to promote the level of your affiliate program, and thus, gain more profit.

Please, pay particular attention to the following changes: Referral link has been changed - now it contains class=”AgentID” attribute! Therefore, we’d like to ask all our partners to place new referral links on their Web resources prior to April 19th, 2013. New referral links can be found in your Live Accounts.


Among other changes, we’d like to focus your attention to the following ones:


  • new rules of inclusion of client accounts into the Partner’s affiliate group (articles 3.4. – 3.7.);
  • prohibition to use the word “RoboForex” and similar words in the SEA (Search Engine Advertising) systems (article 4.2.7.);
  • prohibition to use any type of redirection of a user to the RoboForex Company’s official websites (article 4.2.8.);
  • prohibition to attract affiliated persons as the Partner’s clients (article 3.8.);
  • limited period of storage of the Partner’s AgentID in a cookies-file of a browser (article 3.2.);
  • automatic checking of the Partner’s verified Web resource (“Webmaster” affiliate program) for the purpose of finding a static link (article 3.9.).

To familiarize yourself with the new version of the Partner Agreement, please visit “Affiliate Agreements” section of your Live Account.

Sincerely,
RoboForex
RBFX Support
 
Posts: 680
Joined: Wed Feb 13, 2013 2:55 am

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