RoboForex - company news and official support for customers

Forex broker related topics and discussions

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Tue Feb 06, 2018 6:49 am

New cryptocurrencies are available for trading at RoboForex now

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Dear Clients and Partners,

We’re pleased to inform you that RoboForex has expanded the list of the cryptocurrencies available for trading by adding several "hot" assets, including Bitcoin Cash (BCHUSD), Dash (DSHUSD), Litecoin (LTCUSD), and Ripple (XRPUSD). These instruments are already available in your MetaTrader 4 and MetaTrader 5 terminals.

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Experts are predicting that in 2018 the cryptocurrency market will continue developing. However, if the exponential growth perspective, according to many analysts, doesn’t seem very likely right now, then the fact that the cryptocurrency market will become more stable is confirmed by the majority of market players.

When introducing new cryptocurrencies, RoboForex is aimed to provide its clients with a great deal of various trading instruments, consistent high quality service and support, along with competitive trading conditions.

Trading conditions for BCHUSD, DSHUSD, LTCUSD, and XRPUSD can be found on "Contract specifications" page of our website. Please note that trading conditions for the same instrument may differ for different account types.

Sincerely,
RoboForex team
RBFX Support
 
Posts: 677
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Thu Feb 15, 2018 7:14 am

Changes in trading schedule (Presidents’ Day in the USA)

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Dear Clients and Partners,

We’re informing you that due to the public holiday in the USA, Presidents’ Day on February 19th 2018, metals and several CFDs will be traded according to the changed* schedule.

RoboMarkets
Trading schedule on metals (XAUUSD and XAGUSD)
  • February 19th, 2018 - trading stops at 7:45 PM server time.
  • February 20th, 2018 - trading starts as usual.
Trading schedule on CFD on oil (WTI, Brent)
  • February 19th, 2018 - trading stops at 7:45 PM server time.
  • February 20th, 2018 - trading starts as usual.
Trading schedule on CFD on indices (US500Cash, USTECHCash, US30Cash)
  • February 19th, 2018 - trading stops at 7:45 PM server time.
  • February 20th, 2018 - trading starts as usual.
R Trader
Trading schedule on US stocks and ETFs
  • February 19th, 2018 - no trading.
  • February 20th, 2018 - trading starts as usual.
Trading schedule on US indices (US500, US30, NAS100)
  • February 19th, 2018 - no trading.
  • February 20th, 2018 - trading starts as usual.
Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed by the provider.

Sincerely,
RoboMarkets team
RBFX Support
 
Posts: 677
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Tue Feb 20, 2018 1:35 pm

Leverage up to 1:1000 and "Classic bonus" up to 115% for MT5 accounts

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Dear Clients and Partners,

We’re pleased to inform you that RoboForex has improved trading conditions for MetaTrader 5 (MT5), one of the most advanced and high-tech terminals.

Trade through the new generation platform MetaTrader 5 and benefit from the services that earlier were available only in MT4 terminal!

The maximum admissible leverage has been increased up to 1:1000

Benefit from the leverage up to 1:700, 1:888, and 1:1000 on Fix-Cent, Fix-Standard, Pro-Cent, Pro-Standard, and CopyFX accounts. It may expand your trading opportunities and you may increase your trading volume without investing additional money.

From now on, "Classic bonus" amount can be both 100% and 115%.
When depositing at least 300 USD to your MT5-based account, you can receive 100% "Classic bonus". In case your deposit is from 500 USD, "Classic bonus" amount can be 115%.

"Winter bonuses" promotion continues!
Only until February 28th, hurry to benefit from all advantages the promotion has to offer, including increased limits and percentages of the bonus funds when depositing any amount of money to trading accounts. Read more…

MT5 is a modern trading platform, which is able to meets the traders’ constantly increasing needs and requirements. Many of the Company’s clients have already assessed MetaTrader 5 advantages and are actively starting to trade through this more advanced and powerful version of the classic terminal on a regular basis.

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Read more about MT5

Sincerely,
RoboForex team
RBFX Support
 
Posts: 677
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Thu Feb 22, 2018 1:33 pm

Changes in trading schedule (Defender of the Fatherland Day)

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Dear Clients and Partners,

We’re informing you that due to the public holiday in Russia, Defender of the Fatherland Day on February 23rd 2018, USDRUB will be traded according to the changed* schedule.
  • 23.02.2018 – no trading.
  • 26.02.2018 – trading starts as usual.
Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed.

Sincerely,
RoboForex team
RBFX Support
 
Posts: 677
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Thu Mar 01, 2018 9:19 am

Changes in trading schedule (International Women's Day)

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Dear Clients and Partners,

We’re informing you that due to the public holiday in Russia, International Women's Day, on March 8th 2018, USDRUB will be traded according to the changed* schedule.
  • 08.03.2018 - no trading.
  • 09.03.2018 - trading starts as usual.
Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed.

Sincerely,
RoboMarkets team
RBFX Support
 
Posts: 677
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Wed Mar 07, 2018 8:18 am

Changes in trading schedule (switch to Daylight Saving Time)

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Dear Clients and Partners,

We’re informing you that on March 11th 2018, the USA will transfer to the daylight saving time, European countries will switch to the summer time on March 26th 2018. Thereby, there will be some changes to the trading schedule*.

RoboMarkets
Trading schedule on metals (XAUUSD, XAGUSD)
  • From March 12th to 23rd 2018, trading on metals will be opened and closed 1 hour earlier than usual (server time).
    Trading session (server time): 12:02 AM - 10:59 PM
  • Starting March 26th 2018, trading on metals will be available within the operating range of the contract specifications.
Trading schedule on CFD on US indices
  • From March 12th to 23rd 2018, trading on CFD on US indices will be opened and closed 1 hour earlier than usual (server time).
    Trading session (server time): 2:00 AM - 10:15 PM.
  • Starting March 26th 2018, trading on CFD on US indices will be available within the operating range of the contract specifications.
Trading schedule on CFD on oil (Brent and WTI)
  • From March 12th to 23rd 2018, trading on CFD on oil will be opened and closed 1 hour earlier than usual (server time).
    Trading session (server time): 2:00 AM - 10:15 PM.
  • Starting March 26th 2018, trading on CFD on oil will be available within the operating range of the contract specifications.
Trading schedule on the USDRUB currency pair
  • Starting March 26th 2018, trading on the USDRUB currency pair will be opened and closed according to a new schedule.
    Trading session (server time): 10:00 AM - 7:00 PM.
Please, note that on March 16th and 23rd 2018, trading on all instruments will be closed at 11:00 PM server time.

R Trader
Trading schedule on American stocks, indices, and ETFs
  • From March 12th to 23rd 2018, trading will be opened and closed 1 hour earlier than usual (server time).
    Trading session (server time):
    • US stocks: 3:30 PM - 10:00 PM.
    • US indices: 9:00 AM - 10:00 PM.
  • Starting March 26th 2018, trading will be available within the operating range of the contract specifications.
Trading schedule on Forex currency pairs
  • On March 16th and 23rd 2018, trading will be closed at 11:00 PM server time.
Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed.

Sincerely,
RoboMarkets Team
RBFX Support
 
Posts: 677
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Tue Mar 13, 2018 5:13 am

RoboMarkets has received "Most Innovative Multi-Asset Broker 2018" award

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Dear Clients and Partners,

We’re pleased to inform you that RoboMarkets has been once again recognized at "London Forex Show" (London, the United Kingdom), where the Company was announced as the winner in the category "Most Innovative Multi-Asset Broker 2018".

"We take "Most Innovative Multi-Asset Broker 2018" award as another confirmation that our operations to increase the range of our services and improve their level as one of the world’s leading multi-asset brokers are very efficient. At the same time, it’s an excellent motivation to continue improving, provide our clients with the most up-to-date and quality professional services, and create more challenging and innovative concepts."

Marketing Manager
Anton Ivanov


The Company is constantly developing and its main goal is to provide clients with quality and reliable brokerage services based on implementation of modern instruments and advanced technologies.

  • More than 8,700 trading instruments
  • 7 asset classes (Forex, ETF, stocks, indices, metals, commodities, energies)
  • 5 trading platforms (MetaTrader 4, MetaTrader 5, R MobileTrader, R Trader, R WebTrader)
  • 2 investment platforms (CopyFX, RAMM)
London Forex Show is financed and held by Investor Conferences (UK) Ltd., which was founded by Lisa Campbell in 2010. London Forex Show is one of the country’s most important forex events and RoboMarkets was one of its sponsors this year. This one-day exhibition is held annually and provides retail investors and forex traders with an opportunity to complete independent training or attend practical courses, themes of which will be interested to traders of any skills and experience, and have personal conversations with representatives of the companies working in the industry.

"London Forex Show 2018" photo report

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Sincerely,
RoboMarkets team
RBFX Support
 
Posts: 677
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Tue Mar 20, 2018 1:06 am

Cryptocurrencies are now available for trading at RoboMarkets

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Dear Clients and Partners,

We’re pleased to inform you that from now on RoboMarkets offers you to trade CFDs on the most popular cryptocurrencies – Bitcoin, Bitcoin Cash, Dash, Ethereum, Litecoin, and Ripple. Investments into new instruments are available in MetaTrader 4, MetaTrader 5, WebTrader, and R Trader terminals.

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RoboMarkets respects its clients’ interests and aims to provide them with the most various instruments along with comfortable trading conditions and consistent high quality of services and support. Introduction of such innovative instruments as cryptocurrencies is a natural step towards accomplishing the Company’s goal.

New trading instruments are available for Pro-Standard, ECN-Pro, Prime, Pro-Affiliate, ECN-Pro Affiliate, and R Trader accounts. More detailed information about trading conditions for CFDs on cryptocurrencies can be found on "Contract specifications" page of our website.

Apart from this, we’ve expanded opportunities for trading cryptocurrencies through R Trader platform: no swaps when the leverage value is 1:1.

Sincerely,
RoboMarkets team
RBFX Support
 
Posts: 677
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Wed Mar 28, 2018 9:10 am

Changes in trading schedule (Easter holidays)

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Dear Clients and Partners,

We’re informing you that due to the Easter holidays in the USA and the European countries, Catholic Good Friday and Easter Monday, there will be some changes to the trading schedule*.

RoboMarkets
Trading schedule on metals (XAUUSD and XAGUSD), CFD on indices (US500Cash, USTECHCash, US30Cash), and CFD on oil (WTI, Brent)
  • March 30th, 2018 – no trading.
  • April 2nd, 2018 – trading starts as usual.
Trading schedule on CFD on the DAX index (DE30Cash)
  • March 30th, 2018 – no trading.
  • April 2nd, 2018 – no trading.
  • April 3rd, 2018 – trading starts as usual.
R Trader
Trading schedule on US stocks and ETFs
  • March 30th, 2018 – no trading.
  • April 2nd, 2018 – trading starts as usual.
Trading schedule on US indices (US500, US30, NAS100)
  • March 30th, 2018 – no trading.
  • April 2nd, 2018 – trading starts as usual.
Trading schedule on CFD on the DAX index (GER30)
  • March 30th, 2018 – no trading.
  • April 2nd, 2018 – no trading.
  • April 3rd, 2018 – trading starts as usual.
Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed by the provider.

Sincerely,
RoboMarkets team
RBFX Support
 
Posts: 677
Joined: Wed Feb 13, 2013 2:55 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Thu Mar 29, 2018 12:56 am

Be among the first to know about new features of the strategy builder

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Dear Clients and Partners,

We’re pleased to inform you about several updates of the R Trader terminal functionality. Among other things, we’ve improved a search box of trading instruments, boosted the terminal performance, and added new opportunities for creating trading robots in the strategy builder.

1. Time indicator
From now on, when creating a trading strategy, you have an opportunity to set time limits in the strategy parameters. For example, you can create a strategy, which will activate orders during the first hour after the US stock market opening. This rule may be applied both separately and in combination with other conditions specified in the strategy builder.

2. Opening in the next bar
This feature will be useful for creating algorithms based on candlestick patterns. By activating "Trading on the next bar" feature in the running strategy, you will disable calculation of signals on every tick inside the bar.

3. Average spread when testing
You have an opportunity to specify the average spread value when testing your strategy using historic data and, thanks to this, get more accurate results.

4. New templates
A set of standard templates have been expanded: we’ve added several new interesting templates for creation of trading robots using the strategy builder.

In addition to that, we’ve expanded and updated "Umstel Helpdesk" section, where you can find answers to your questions about the builder.

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Sincerely,
RoboMarkets team
RBFX Support
 
Posts: 677
Joined: Wed Feb 13, 2013 2:55 am

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